This Terms of Use (the “Agreement” or “Terms of Use”) is between you and Faith Life Now (“FLN”, “us”, “we”, or “our”). Use of our websites and services signifies your agreement to the terms and conditions of use set forth below. Such websites and services shall be collectively referred to herein as the “Websites and Services”.

1. Acceptance

You acknowledge that you have read these terms and conditions of use and that you accept the terms thereof. YOU AGREE TO READ THESE TERMS OF USE CAREFULLY BEFORE USING THE WEBSITES. If you do not agree to these terms and conditions of use, you agree to refrain from using our Websites and Services.

In addition, you must be at least the legal age of majority in your state or country as applicable and have the legal right and capability to enter into this Agreement and perform and comply with all of its terms and conditions. 

2. Use of Information; Privacy Policy

Upon your consent and in accordance with applicable US or UK Law, and EU General Data Protection Regulation 2016/679 (the “GDPR”), we may monitor your use of our Websites and Services and may not disclose Your Personal Data (as defined herein) without your prior consent or as required by applicable Law. However, we will handle and safeguard personal information, including Personal Identifiable Information ("PII") as defined by the GDPR and other regulations, in accordance with both our Privacy Policy, and GDPR, and in accordance with Section 29 below.

3. Modification of Agreement

We reserve the right, at our sole discretion, to change, modify, add, or remove any portion of this Agreement, including without limitation the Privacy Policy and Submission Agreement, in whole or in part, at any time. You agree that your continued use of our Websites and Services will constitute your unconditional acceptance of any such changes, modifications, additions, or removals of, or to, this Agreement, except where additional notification is required by the GDPR or other applicable regulations.

4. Copyright

Our Websites and Services are protected by copyright as a collective work and/or compilation, pursuant to U.S. copyright laws, international conventions, and other copyright laws. The contents of our Websites and Services, including, without limitations, text, comments, messages, audio/video, graphics, interactive features, on-demand programming (including without limitations television shows, movies, and clips), and all other materials contained thereon, including Submissions, as defined in Section 14 (collectively, “Content”) are protected by copyright, and are owned or controlled by FLN, the party credited as the provider of the Content, respective licensees or advertisers. The unauthorized use of any Content protected by copyright is strictly prohibited and will constitute a breach of this Agreement.

5. The Content

a. Usage Rules and Limitations. You may not either directly or through the use of any device, software, internet site, web-based service, or other means remove, alter, bypass, avoid, interfere with, or circumvent any copyright, trademark, or other proprietary notices marked on the Content or any digital rights management mechanism, device, or other content protection or access control measure associated with the Content including geo-filtering mechanisms. For clarity, you may not use any technology or technique that obscures or disguises your location when you are accessing the Websites and Services. You may not either directly or through the use of any device, software, internet site, web-based service, or other means copy, record, download, stream capture, reproduce, duplicate, archive, distribute, upload, publish, modify, translate, broadcast, perform, display, sell, or transmit or retransmit the Content unless expressly permitted by the terms of your subscription or otherwise by us in writing. You may not incorporate the Content into, stream, or retransmit the Content via, any hardware or software application or make it available via frames or in-line links unless expressly permitted by us in writing. Furthermore, you may not create, recreate, distribute, or advertise an index of any of the Content unless authorized by us in writing. You may not build a business utilizing the Content, whether or not for profit. The Content covered by these restrictions includes without limitation any text, graphics, layout, interface, logos, photographs, audio and video materials, and stills. In addition, you are strictly prohibited from creating derivative works or materials that otherwise are derived from or based on in any way the Content, including montages, mash-ups, and similar videos, wallpaper, desktop themes, greeting cards, and merchandise, unless expressly permitted by us in writing. This prohibition applies even if you intend to give away the derivative materials free of charge.

b. Content Subjectivity. Content tends to elicit varying reactions from people of varying religious backgrounds. You may come across Content with which you do not theologically agree. Content types, genres, categories, and descriptions are provided as suggestions to help you with navigation, and we do not guarantee that you will agree with them. You acknowledge these risks.

c. Content Quality. We use various technologies to provide you with an optimal viewing experience. That said, the quality of Content, including resolution, may be affected by the format of the Content, your location, the speed and bandwidth of your internet service, and the devices used, among other factors. HD availability for certain Content depends on your internet service and device capabilities. The time it takes you to begin playing Content will vary based on a number of factors, including your location, internet bandwidth, the number of devices simultaneously connecting to the same network, the Content you have selected, and the configuration of the device you are using. As a result, we are unable to make any warranties about the Content in these respects.

d. Content Presentation. We want you to have the best experience with our Websites and Services, including the ability to easily discover and enjoy new Content. To help do that, the Content you view across all Websites and Services may include promotional videos (e.g., previews or trailers) before and after that Content. Please note that Content you view (e.g., legal and medical shows) should not be relied upon for advice. For those who are susceptible to photosensitive epilepsy or other photo sensitivities, it is also important to remember that some Content may contain flashing light sequences or patterns.

6. Live TV Service

We offer multiple services that provide access to different types of Content, including our live TV stream (“Live TV Service”). Please be aware that the Live TV Service may not match the time zone of your geographic location.  Certain Content may be unavailable due to your location, blackouts, or device-specific restrictions set by parties that control Content rights.

7. Compatible Devices

In order to access the Websites and Services, you will need to use a computer, mobile device, streaming media player, or other device that meets the system and compatibility requirements that we establish from time to time. Please note that Compatible Devices may vary by Websites and Services, and may be subject to additional terms. 

8. Internet Service and Data Usage

In order to access some of the Websites and Services, you must have a high-speed broadband, wireless, or similar internet connection from an internet service provider that meets certain technical specifications. Please note that multiple simultaneous streams, as well as HD Content, may require higher internet bandwidth. You are responsible for any costs associated with your internet service used to access the Services. Your use of the Websites and Services may count toward your data usage, depending on the terms of your agreement with your internet service provider.

9. Mobile Applications

If we offer some of our Websites and Services through applications available on your wireless or other mobile devices (such as a mobile phone) (the “Mobile Application Services”), these Mobile Application Services may be governed by any additional terms governing the applicable Mobile Application Service (“Additional Terms”). We do not charge for these Mobile Application Services unless otherwise provided in the applicable Additional Terms. However, your wireless carrier’s standard messaging rates and other messaging, data, and other rates and charges will apply to certain Mobile Application Services. You should check with your carrier to find out what plans your carrier offers and how much the plans cost. In addition, the use or availability of certain Mobile Application Services may be prohibited or restricted by your wireless carrier, and not all Mobile Application Services may work with all wireless carriers or devices. Therefore, you should check with your wireless carrier to find out if the Mobile Application Services are available for your wireless device, and what restrictions, if any, may be applicable to your use of such Mobile Application Services. If you change or deactivate your wireless telephone number, you agree to promptly update your user account information to ensure that your messages are not sent to the person that subsequently acquires your old number. We will promptly return to you or destroy any records or copies of your telephone number or other outdated information.

Under no circumstances will we, our subsidiaries, our licensees, assignees, distributors, agents, representatives, affiliates, and other authorized users be responsible for any wireless email, text messaging, or other charges incurred by a user (or any person that has access to a user’s wireless device, telephone number, or email address) using any Mobile Application Services.

Distributing Submissions through our Web Communities is for noncommercial purposes only and you may not Distribute in any manner which does or is intended to promote or generate revenue for any business enterprise or commercial activity.

10. Software Downloads and Additional Conditions

In order to participate in or access certain Websites and Services or access certain Content, you may be notified that it is necessary to download software or other materials or agree to additional terms and conditions. Unless otherwise provided by these additional terms and conditions, they are hereby incorporated into these Terms of Use.

11. Subscriptions and Billing

a. Ongoing Subscription and Fees. You will need a subscription to access some of our Websites and Services (“Subscription”).  Should a Subscription require payment for access, you authorize us and give us the right to charge you a recurring monthly or annual fee at the then current rate (“Subscription Payment”) as well as any other charges arising in connection with the Subscription service, such as taxes and possible transaction fees. 

Your Subscription will continue and automatically renew on a recurring basis corresponding to the term of your Subscription unless and until you cancel your Subscription, or your account is otherwise suspended or terminated pursuant to these Terms of Use. We reserve the right to change the terms of your Subscription, including price. We will give you advance notice of these changes, but we will not be able to notify you of changes in any applicable taxes.

b. Payment Method. Should a Subscription require a Subscription Payment, you will be required to provide a credit card or other payment method accepted by us, as may be updated from time to time (“Payment Method”). We will charge your Payment Method on a recurring basis corresponding to the term of your Subscription. You are solely responsible for any and all fees charged to your Payment Method. When you provide a Payment Method, we will attempt to verify the information you entered by processing an authorization hold. We do not charge you in connection with this authorization hold, but your available balance or credit limit may be reduced. If you want to use a different Payment Method than the one you signed up to use during registration, you may edit your Payment Method information by logging into the applicable Service and viewing your account details.

c. Subscription Payment Holds. In the event of a failed attempt to charge to your Payment Method (e.g. if your Payment Method has expired), we reserve the right to retry billing your Payment Method. In the event that you or we (through our payment service providers) update your Payment Method to remedy a change in validity or expiration date, we will automatically resume the Subscription Payment. We may suspend or cancel your access to the Services if we remain unable to successfully charge a valid Payment Method. We also reserve the right to pursue any amounts you fail to pay in connection with your Subscription or the Subscription Payment, including collection costs, bank overdraft fees, collection agency fees, reasonable attorneys’ fees, and arbitration or court costs. We may or may not offer you the ability to pause your Subscription for a specified period of time. If you do not cancel before the end of an approved pause period, your Subscription Payment will resume automatically.

As used in these Terms of Use, “billing” shall indicate either a charge or debit of the Subscription Payment, as applicable, against your Payment Method. We will automatically bill your Payment Method on the later of the day you start your Subscription or the day your free trial ends, and on each recurring billing date thereafter. Your “Billing Period” is the interval of time between each recurring billing date and corresponds to the term of your Subscription. Where applicable, charges for one or more Subscription may be prorated for any partial month of service. You acknowledge that the timing of when you are billed and the amount billed each Billing Period may vary, including if your Subscription began on a day not contained in a given month (e.g. if you have a monthly subscription and became a paying subscriber on January 31, your Payment Method would next be billed on February 28), due to free trials and other promotional offers, gift card redemptions, credits applied, or changes in your Subscription or Payment Method.

d. Cancellation and Refunds. You can cancel your Subscription by logging into your account and following the instructions on your account page. You must cancel your Subscription prior to 11:59 p.m. Eastern time on the day before your next recurring billing date in order to avoid being charged the Subscription Payment. If you cancel your Subscription, you will continue to have access to the Website or Service through the end of your current Billing Period. However, if you modify your Subscription to switch from one Service to another Service during your Billing Period, you may not have continued access to your original Service. 

Subscription Payments are nonrefundable. If you cancel, or modify your Subscription, or if your account is otherwise terminated under these Terms of Use, you will not receive a credit, including for partially used periods of your Subscription. There are circumstances where we may provide credits on a case-by-case basis. The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion.

e. Free Trials. On occasion, we may offer free trials to a particular Website or Service, subject to specific terms explained during your sign-up. We reserve the right to determine eligibility for free trials, which may vary based on factors including the Websites or Services selected, how recently you redeemed a free trial, and whether the Website or Service is part of a combined offering. Certain limitations may also exist with respect to combining free trials with any other offers.

It is very important to understand that you will not receive a notice from us that your free trial has ended and the Subscription Payment related to your Subscription is due. If you wish to avoid charges to your Payment Method, you must cancel your Subscription prior to midnight Eastern Time on the last day of your free trial period. Because the Websites and Services are offered in multiple time zones, for consistency, a “day” for purposes of these Terms begins at 12:00 a.m. Eastern Time and ends at 11:59 p.m. Eastern Time of that same calendar day. You may cancel your Subscription at any time as described in the above “Cancellation and Refunds” section of these Terms of Use. If you cancel your Subscription during a free trial or while using a promotional code or other credits, cancellation may be effective immediately.

f. Promotions. If we offer you a promotion (e.g., a promotional price or bundled subscription), the specific terms of the promotion will be disclosed during your sign-up or in other materials provided to you. We will begin billing your Payment Method at the then-current, non-promotional price after your promotion ends unless you cancel prior to the end of your promotion or unless otherwise disclosed.

g. One-Time Pay Per View Events. We may offer one-time pay-per-view events in connection with the Websites and Services. Some of these events may be offered through a third-party, in which case you may be required to complete your purchase and view the event using a third-party service. You will be charged for pay-per-view events at the time of purchase.

12. Accounts and Registration

You may be required to create an account and register in order to access certain Websites and Services. You are responsible for all use of your account, including use of your account by other members of your household. By allowing others to access your account or to create profiles within your account, you agree to be responsible for ensuring that they comply with these Terms of Use and you agree to be responsible for their activity using the Websites and Services. All registration information you submit must be accurate and updated. Because you are responsible for all use of your account, including unauthorized use by any third-party, please be very careful to guard the security and confidentiality of your password. 

13. Donations

You agree that during and in connection with your use of our Websites and Services, we have the right to send and make available to you information and correspondence related to donation opportunities for Faith Life Now (“FLN”) as well as periodic programming updates via electronic mail.

Any donation you make to us is put to work immediately and is not refundable. If you believe that an error has been made in connection with your donation, contact us at PartnerRelations@faithlifenow.com.

Sometimes as a “thank you” for your donation, you will receive from us certain products or access to certain Websites and Services.  If the “thank you” gift includes a Subscription for your ongoing, credit card donation, your Subscription shall conform to the terms of the “Subscriptions and Billing” Section above, including without limitation that the Subscription will continue and automatically renew on a recurring basis corresponding to the term of your on-going donation unless and until you cancel your Subscription, terminate your on-going donation payment, or your account is otherwise suspended or terminated pursuant to these Terms of Use.

For US residents, your donations to us are tax-deductible; however, IRS rules require that the fair market value of any gift received in connection with a donation must be subtracted from the amount claimed for deduction.

Residents outside of the US should check the tax laws in your country to determine applicable giving exemptions.

14. Reviews, Comments, and Submissions

In these terms and conditions, we use the word “Submissions” to mean text, messages, ideas, comments, concepts, testimonies, suggestions, stories, screenplays, treatments, formats, artwork, photographs, drawings, videos, audiovisual works, musical compositions (including lyrics), sound recordings, characterizations, reviews, your and/or other persons’ names, likenesses, voices, usernames, profiles, actions, appearances, performances and/or other biographical information or material, and/or other similar materials that you submit, post, upload, embed, display, communicate or otherwise distribute (collectively, “Distribute”) on or through our Websites and Services.

a. Types of Submissions. There are two types of Submissions: Solicited Submissions and Unsolicited Submissions. 

“Solicited Submissions” means those Submissions (i) that we expressly request or enable you to provide to us via any feature or activity on our Websites; and (ii) that you Distribute on or through our Websites (such as through our prayer request opportunities or Communities as defined below).

“Unsolicited Submissions” are any and all Submissions that do not fall within the aforementioned definition of “Solicited Submissions”). We will not accept or consider Unsolicited Submissions so you should not Distribute Unsolicited Submissions on or through our Websites and Services. We want to avoid the possibility of future misunderstandings when projects developed by us or under our direction might seem to others to be similar to their own creative work. 

In any event, you agree that any Submissions you make are not being made in confidence or trust and that no confidential or fiduciary relationship is intended or created between you and us in any way, and that you have no expectation of any review, compensation or consideration of any type (other than any Consideration stated and identified in writing).

You hereby consent to the processing of any Personal Data by us in relation to the use of our Websites and Services and Submissions thereto. This Agreement shall serve as documentation of such consent.

b. Web Communities. Your comments, suggestions, and information are important to us. Portions of our Websites and Services may provide you and other users an opportunity to participate in forum services, message boards, instant messaging, mobile services, blogs, third-party social networking sites, web communities, and other message and communication facilities (collectively, “Web Communities”) and may provide you with the opportunity, through such Web Communities or otherwise, to submit, post, display, transmit and/or exchange Submissions, which include without limitation information, ideas, opinions, messages or other information. You acknowledge that the Web Communities and features offered therein are for public and not private communications, and you have no expectation of privacy with regard to any Submission to any Web Community. We cannot guarantee the security of any information you disclose through any of these media; you make such disclosures at your own risk. Notwithstanding the foregoing, we will assess the appropriate level of security and implement appropriate safeguards to guard Your Personal Data that is intended to be private, rather than publicly available.

You are and shall remain solely responsible for the Submissions you Distribute on or through our Websites under your username or otherwise by you in any Web Community and for the consequences of submitting and posting same. We have no duty to monitor any Web Community.

Also, you should be skeptical about information provided by others, and you acknowledge that the use of any Submission posted in any Web Community is at your own risk. For example, we are not responsible for, and we do not endorse, the opinions, advice, or recommendations posted or sent by users in any Web Community and we specifically disclaim any and all liability in connection therewith.

You understand, acknowledge, and agree that we have the right to delete, re-format and/or change your Submissions in any manner that we may determine.

The amount of storage space on our Websites or Services per user may be limited. Some Submissions may not be processed due to space constraints or outbound message limitations. By using our Websites and Services, you agree and understand these terms and consent to the processing of your Submissions by us. We will safeguard any stored Submissions and employ appropriate security measures for Data Controllers and Data Processors as required by Article 28 and Article 32 of the GDPR.

Distributing Submissions through our Web Communities is for noncommercial purposes only and you may not Distribute in any manner which does or is intended to promote or generate revenue for any business enterprise or commercial activity.

c. Registration. In order to engage the Web Communities and Distribute Submissions on our Websites and Services, you must be at least the legal age of majority in your state or country as applicable and you have the legal right and capability to enter into this Agreement and perform and comply with all of its terms and conditions. You may also be required to register as a user (“User” or “Users”) with us. Your right to register is contingent upon your providing us with true and complete information during the registration process. Your eligibility to register is automatically void where prohibited by law. Commercial businesses may not register with our Websites and Services unless they are pre-approved by us. Your registration will take effect upon our acceptance of your registration form. Other terms and conditions may apply to your registration as posted from time to time on our Websites and Services. You may terminate your registration related to Web Communities at any time, for any reason by following the instructions as provided on the applicable web page of our Websites and Services. 

d. Commenting Policy.  By using our Websites and Services, you agree that you will not Distribute any Submission that:

1. is (a) defamatory, abusive, harassing, threatening, or an invasion of a right of privacy of another person; (b) is bigoted, hateful, or racially or otherwise offensive; (c) is violent, vulgar, obscene, pornographic or otherwise sexually explicit; or (d) otherwise harms or can reasonably be expected to harm any person or entity;

2. is illegal or encourages or advocates illegal activity or the discussion of illegal activities with the intent to commit them, including a Submission that is, or represents an attempt to engage in, child pornography, stalking, sexual assault, fraud, trafficking in obscene or stolen material, drug dealing and/or drug abuse, harassment, theft, or conspiracy to commit any criminal activity;

3. infringes or violates any right of a third party including: (a) copyright, patent, trademark, trade secret or other proprietary or contractual rights; (b) right of privacy (specifically, you must not distribute another person’s personal information of any kind without their express permission) or publicity; or (c) any confidentiality obligation;

4. is commercial, business-related or advertises or offers to sell any products, services or otherwise (whether or not for profit), or solicits others (including solicitations for contributions or donations);

5. contains a virus or other harmful component, or otherwise tampers with, impairs or damages our Websites and Services or any connected network, or otherwise interferes with any person or entity’s use or enjoyment of our Websites and Services; or

6. (a) does not generally pertain to the designated topic or theme of the relevant Web Community; (b) violates any specific restrictions applicable to a Web Community, including its age restrictions and procedures; or (c) is antisocial, disruptive, or destructive, including “flaming,” “spamming,” “flooding,” “trolling,” and “griefing” as those terms are commonly understood and used on the Internet.

e. Disputes between Users.  The resolution of disputes that may arise between Users is the sole responsibility of the Users, and we have no liability or obligation with respect to any such disputes.

f. Disclaimer.  We cannot and do not assure that all Users are or will be complying with the foregoing Commenting Policy or any other provisions of these terms and conditions of, and, as between you and us, you hereby assume all risk of harm or injury resulting from any such lack of compliance.  We reserve the right, but disclaim any obligation or responsibility, to (a) refuse to post or communicate or remove any Submission from our Websites and Services that violates these terms and conditions thereof (including the Commenting Policy) and (b) identify any User to third parties, and/or disclose to third parties any Submission or personally identifiable information, when we believe in good faith that such identification or disclosure will either (i) facilitate compliance with laws, including, for example, compliance with a court order or subpoena, or (ii) help to enforce these terms and conditions of (including the Commenting Policy) and/or our contest, sweepstakes, promotions, and game rules, and/or protect the safety or security of any person or property, including any of our Websites and Services. Moreover, we retain all rights to remove Submissions at any time for any reason or no reason whatsoever. Notwithstanding the foregoing, we will implement security measures to protect any Submissions considered to be Personal Data by the GDPR. In the event that we remove or delete any Submission, we will promptly return to you or destroy any records or copies of Your Personal Data.

15. Electronic Delivery Policy

By using our Websites, you agree that we may provide you with required notices, agreements, and other information concerning our Websites and Services electronically by posting on our home page or on the relevant web page. In addition, you agree that where a signature is required in connection with the Website and Services, your electronic signature is the legal equivalent of your manual signature and no other verification is necessary to validate your electronic signature. If you do not consent, please email PartnerRelations@faithlifenow.com regarding receiving relevant documents for signature and instructions related to delivering the manually signed documents to us. 

16. Trademarks

All trademarks, service marks, and logos used on our Websites and Services are owned by us or used with permission of their respective owners. Any unauthorized use of such trademarks, service marks, or logos is strictly prohibited and shall constitute a breach of this Agreement.

17. Modification to Websites and Services/Suspension/Discontinuation

We regularly make changes to the Websites and Services. The availability of the Content, as well as the Compatible Devices through which the Websites and Services are available, will change from time to time. We reserve the right to replace or remove any Content available to you through the Websites and Services, including specific titles and television series, and to otherwise make changes in how we operate the Services. Additionally, you agree that for various reasons, such as restrictions from content programmers and other limitations or considerations from third-parties, certain Content and functionality that may be available through one Compatible Device may not be available through another Compatible Device. We certainly hope not to, but we may change, suspend, or discontinue – temporarily or permanently – some or all of the Websites and Services (including the Content and the Compatible Devices through which the Services are accessed), with respect to any or all users, at any time without notice. In our continued assessment of the Websites and Services, we may from time to time, with respect to any or all of our users, experiment with or otherwise offer certain features or other elements of the Websites and Services, including promotional features, user interfaces, product features and functionality, plans, pricing, and advertisements. You acknowledge that we may do so in our sole discretion at any time without notice. You also agree that we will not be liable to you for any modification, suspension, or discontinuance of the Websites and Services.

18. Copyright Infringement Complaints

Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement must be sent to the Service Provider’s Designated Agent.

Agent Designated to Receive Notification of Claimed Infringement: Office of the Chief Operating Officer

Full address of designated agent to whom notification should be sent:

Faith Life Now 

Office of the Chief Operating Officer

P.O. Box 779

New Albany, OH 43054-0779

To be effective, the notification must be a written communication that includes the following:

1. A physical or electronic signature of the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;

4. Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;

5. A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

We may give you notice that we have removed or disabled access to certain material by means of a general notice on our Websites and Services, electronic mail to your e-mail address as contained in our records, or by written communication sent by first-class mail to your physical address in our records.

19. Web Links/Advertising

Our Websites and Services may contain links and pointers to other related Internet sites, resources, advertisers, and sponsors of ours. Links to and from our Websites and Services to other third-party sites, maintained by third parties, do not constitute an endorsement by us or any of our subsidiaries or affiliates of any third-party resources, or their contents. We disclaim any and all responsibility for the content contained in any third-party materials provided through links from our Websites and Services.

From time to time, you may communicate with, receive communications from, be re-directed to, interact with, or participate in or use the services or obtain goods and services of or from our advertisers, sponsors, or promotional partners (collectively, the “Advertisers”) as a result of your use of our Websites and Services. All such communication, interaction, and participation are strictly and solely between you and such Advertisers and we shall not be responsible or liable to you in any way in connection with these activities or transactions (including, without limitation, any representations, warranties, covenants, contracts or other terms or conditions that may exist between you and the Advertiser or any goods or services you may purchase or obtain from any Advertiser). We will take steps to ensure that any natural person acting under our authority who has access to your Personal Data will not control or process such data without your documented consent.

20. Ads and Malware

We take great care and pride in creating our Websites and Services. We are always on the lookout for technical glitches that affect how our Websites and Services work. When we find them on our end, we will attempt to fix them in a timely manner. Unfortunately, your Compatible Device may cause some glitches that affect how you experience our Websites and Services, which is beyond our control.

If you experience any unusual behavior, content, or ads on our Websites and Services, it may be the result of Malware on your Compatible Devices. Malware — short for MALicious softWARE — is a term used to broadly classify a form of software that is installed in a computer system with malicious intentions, usually without the owner’s knowledge or permission. Malware includes computer viruses, key loggers, malicious active content, rogue programs, and dialers, among others. While we continuously work closely with our partners to ensure that everything on our Websites and Services is working properly, sometimes Malware programs on your personal device may interfere with your experience on our Websites and Services and on other sites that you visit.

We are not responsible for the effects of any third-party software including Malware on your computer system. You should carefully read the Help or Customer Support areas of any software download site. If you do discover any Malware on your system, we also suggest you speak with a qualified computer technician. If, after taking the above actions, you are still experiencing any problems, please feel free to contact us at PartnerRelations@faithlifenow.com. Notwithstanding the foregoing, we will notify you without undue delay after becoming aware of any Personal Data breach as a result of such a Malware-related event. Such notification shall include that information a Processor must provide to a Controller under Article 33(3) of the GDPR to the extent such information is reasonably available to us.

21. International Users

Our Websites and Services contain content that may be illegal, banned, or outlawed in some countries. Accessing our Websites and Services is prohibited in jurisdictions where our content is illegal. If you access the content from other locations, you do so at your own risk and are responsible for compliance with local laws. We, our subsidiaries, our licensees, assignees, distributors, agents, representatives, and other authorized users make no representation as to the legality of the content you are accessing.

22. Export Controls

Software and the transmission of applicable technical data, if any, in connection with the Websites and Services are subject to export controls. You agree to comply with all applicable laws regarding software and the transmission of technical data exported from the United States or the country in which you reside.

23. Your Responsibilities and Restrictions

You represent, warrant, and agree to observe all restrictions identified in these Terms of Use, including without limitation using the Websites and Services in a way that:

• violates the rights of others, including patent, trademark, trade secret, copyright, privacy, publicity, or other proprietary rights;

• uses technology or other means to access, index, frame, or link to the Websites and Services (including the Content) that is not authorized by us (including by removing, disabling, bypassing, or circumventing any content protection or access control mechanisms intended to prevent the unauthorized download, stream capture, linking, framing, reproduction, access to, or distribution of the Websites and Services);

• involves accessing the Websites and Services (including the Content) through any automated means, including “robots,” “spiders,” or “offline readers” (other than by individually performed searches on publicly accessible search engines for the sole purpose of, and solely to the extent necessary for, creating publicly available search indices – but not caches or archives – of the Websites or Services and excluding those search engines or indices that host, promote, or link primarily to infringing or unauthorized content);

• introduces viruses or any other computer code, files, or programs that interrupt, destroy, or limit the functionality of any computer software or hardware, or telecommunications equipment;

• damages, disables, overburdens, impairs, or gains unauthorized access to the Websites and Services, including our servers, computer network, or user accounts;

• removes, modifies, disables, blocks, obscures, or otherwise impairs any advertising in connection with the Websites and Services (including the Content);

• uses the Websites and Services to advertise or promote services that are not expressly approved in advance in writing by us;

• collects information in violation of our Privacy Policy;

• collects information about users for the purpose of sending, facilitating, or encouraging unsolicited bulk or other communications;

• furthers any means of fraudulent activity, including identity theft;

• encourages conduct that would constitute a criminal offense or give rise to civil liability;

• violates these Terms of Use or any guidelines or policies posted by us;

• interferes with any other party’s use and enjoyment of the Websites and Services; or

• attempts to do any of the foregoing.

We reserve the right to immediately terminate or restrict your account, your access or your use of the Websites and Services at any time, without notice or liability, if we determine or reasonably believe in our sole discretion that you have breached these Terms of Use, violated any law, rule, or regulation, engaged in other inappropriate conduct, or for any other business reason. Of course, we would prefer to avoid such termination; we may use technical measures to block or restrict your prohibited access to or use of the Services, and you agree not to circumvent, avoid, or bypass such restrictions. We also reserve the right to take appropriate legal action against you.

24. Disclaimer of Warranties

Our websites and services, including all content, software, functions, materials, and information made available on or accessed through our websites and services, are provided “as is.” To the fullest extent permissible by law, we, our subsidiaries, our licensees, assignees, distributors, agents, representatives, affiliates, and other authorized users make no representation or warranties of any kind whatsoever for the content on our websites and services or the materials, information, and functions made accessible by the software used on or accessed through our websites and services, for any products or services or hypertext links to third parties or for any breach of security associated with the transmission of sensitive information through our websites and services or any linked site. Further, we and our subsidiaries and affiliates disclaim any express or implied warranties, including, without limitation, non-infringement, merchantability, or fitness for a particular purpose. we do not warrant that the functions contained in our websites and services or any materials or content contained therein will be uninterrupted or error-free, that defects will be corrected, or that our websites and services or the server that makes it available are free of viruses or other harmful components. We, our subsidiaries, our licensees, assignees, distributors, agents, representatives, affiliates, and other authorized users shall not be liable for the use of our websites and services, including, without limitation, the content and any errors contained therein.

25. Limitation of Liability

We, our subsidiaries, our licensees, assignees, distributors, agents, representatives, affiliates, and other authorized users are neither responsible nor liable for any direct, indirect, incidental, consequential, special, lost profits, exemplary, punitive, or other damages arising out of or relating in any way to our websites and services, site-related services and/or content or information contained within our websites and services, even if we knew or should have known of the possibility of such damages. Your sole remedy for dissatisfaction with our websites and services and/or site-related services is to stop using our websites and services and/or those services. certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you. 

Nothing in these terms shall affect any non-waivable statutory rights that apply to you.  notwithstanding the foregoing, in no event shall our total liability to you for all damages, losses, and causes of action whether in contract, tort (including negligence), or otherwise exceed the amount of any fees paid by you to us in exchange for goods and services during the 6 months preceding the claim or $50, whichever is greater.  Donations made to us are not considered fees paid in exchange for goods and services. unless a clerical error has been made by us in processing your donation, donations are non-refundable.

26. Indemnity

You hereby agree to indemnify, defend and hold us, and all of our officers, directors, agents, employees, information providers, subsidiaries, affiliates, licensors, and licensees (collectively, the “Indemnified Parties”) harmless from and against any and all claims, actions, damages, liabilities, and costs (including, without limitation, attorneys’ fees and court costs) incurred by the Indemnified Parties in connection with or arising out of any breach by you of the Agreement or the foregoing representations, warranties, and covenants. You shall cooperate as fully as reasonably required in the defense of any claim. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you shall not in any event settle any matter without our written consent.

27. Choice of Law; Jurisdiction

This agreement shall be governed by and construed in accordance with the laws of the state of Ohio, United States of America, without regard to conflicts of laws or choice of law provisions. sole and exclusive jurisdiction for any action or proceeding arising out of or related to this agreement and any goods or services provided here under shall be an appropriate state or federal court located in Columbus, Ohio.

28. Miscellaneous

This Agreement specifically incorporates herein by reference the Privacy Policy, Submission Agreement, and any end user license agreement that might accompany the applicable Website or Service which constitute the entire agreement between us and you with respect to your use of our Websites and Services. You agree that any cause of action you may have with respect to your use of our Websites and Services must be commenced within one (1) year after the claim or cause of action arises, or else is irrevocably waived. Paragraph headings are for reference only and do not in any way define or limit the scope or meaning of such paragraph. If we fail to take action concerning any breach by you of this Agreement, you agree that any such failure to act does not waive our right to take action concerning any subsequent or similar breach. If for any reason a court of competent jurisdiction finds any provision of the Agreement, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to affect the intent of the Agreement, and the remainder of this Agreement shall continue in full force and effect. The provisions of this Agreement are binding on us and our respective successors and assigns, as well as you and your heirs, executors, administrators, successors, and personal representatives. You may not assign this Agreement or your rights and obligations under this Agreement without our express written consent, which may be withheld by us in our sole discretion. We and our service providers may assign this Agreement and our respective rights and obligations hereunder without your consent. The provisions of these Terms of Use which by their nature should survive cancellation or deletion of your Account shall survive such cancellation or deletion.

29. General Data Protection Regulation

We make the following commitments in compliance with the EU and UK GDPR:

For the purposes of this section, certain capitalized terms shall have the same meaning as set forth in the applicable GDPR.

We will, from time to time, engage another natural person, affiliate, contractor, or Subprocessor for the purpose of processing or controlling your Personal Identifiable Information ("PII") on our behalf. Any processing or controlling of personal data by us, or by our contracted vendors, will be governed by these Terms of Use and applicable regulations. We will disclose the subject matter, duration, and purpose of any processing or controlling of your PII upon your request.

We will implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons. In assessing the appropriate level of security, an account will be taken of the risks that are presented by processing, in particular from accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to PII transmitted, stored, or otherwise processed.

We will take steps to ensure that any natural person, affiliate, contractor, or Subprocessor acting under our authority who has access to your PII does not process such data except with your consent unless he or she is required to do so by Applicable Law. We will notify you without undue delay after becoming aware of a Data Breach as required by Article 33(2) of the EU or UK GDPR, or other applicable regulations.

Last updated: June 5, 2023

Faith Life Now (“FLN”, “us”, “we”, or “our”) uses cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website(s), including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”) to help customize the Site and improve your experience.

We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Site after the date such revised Cookie Policy is posted.

Our Cookies Policy explains what cookies are, how we use cookies, how third parties we may partner with may use cookies on the Service, your choices regarding cookies, and further information about cookies.

What Are Cookies

A “cookie” is a string of information that assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Site, allowing the Service or a third party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline until you delete them, while session cookies are deleted as soon as you close your web browser.

Cookie Types

The following types of cookies may be used when you visit the Site:

Advertising Cookies – Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you.

Analytics Cookies – Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features can be improved on the Site.

Our Cookies – Our cookies are “first-party cookies”, and can be either permanent or temporary. These are necessary cookies, without which the Site won’t work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser but may affect the functionality of the Site.

Personalization Cookies – Personalization cookies are used to recognize repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site.

Security Cookies – Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.

Site Management Cookies – Site management cookies are used to maintain your identity or session on the Site so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.

Third-party cookies – In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

How FLN Uses Cookies

We use cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the Site, facilitate purchase procedures, and track the pages you visit. Cookies help us understand how you use the Site and improve your user experience. When you use and access the Service, we may place a number of cookie files in your web browser.

Your Choices Regarding Cookies

When you visit our website(s), you will be given the choice to accept or refuse cookies. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you will not be able to store your preferences for our pages, and some of our pages may not display properly.

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

• For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050

• For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835. 

• For the Microsoft Edge web browser, please visit this page from Microsoft:  https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

• For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

• For the Safari web browser, please visit this page from Apple: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

• For any other web browser, please visit your web browser’s official web pages.

Other Tracking Technologies

In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the Site to help customize the Site and improve your experience. A “web beacon” or “pixel tag” is tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails, and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page or email view, and a description of the page or email on which they reside. Web beacons and pixel tags cannot be declined. However, you can limit their use by controlling the cookies that interact with them.

Privacy Policy

For more information about how we use information collected by cookies and other tracking technologies, please refer to our Privacy Policy. This Cookie Policy is part of, and is incorporated into, our Privacy Policy.

Summary

We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

Please periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Site after the date such revised Cookie Policy is posted.

Contact Us

If you have questions or comments about this Cookie Policy, please contact us at PartnerRelations@faithlifenow.com

Last updated: June 15, 2023